Refund Policy
Last updated: July 23, 2026
ContextDeck Pro and Team plans14-day money-back guarantee
If you are not satisfied with a Pro or Team subscription, you can request a full refund within 14 days of your first payment. No detailed reason is required.
How to request a refund
Email [email protected] with the email address used at checkout. Refunds are processed by Lemon Squeezy, our payment processor and merchant of record, and typically appear on your statement within 5–10 business days.
Renewals
Subscriptions renew automatically until cancelled. The 14-day guarantee applies to your first payment on a plan; renewal charges after that window are not automatically refundable, but you can cancel any time to stop future renewals, and can reach out to support for exceptional cases.
Cancellations
You can cancel a subscription at any time. Cancelling stops future renewals; you keep access to paid features until the end of the billing period you already paid for.
Contact
Billing or refund questions: [email protected]